Next Step

Next Step promotes the benefits of learning and work by providing comprehensive information to all adults aged 19+ and has already helped millions of people improve their working lives.

Next Step Careers advisers are professionally qualified and can give individual advice to help make the right choices about learning and work. The service is available online as well as through advisers on the telephone and face to face and is free to all adults, aged 19 and over, or aged 18 and over if a Jobcentre Plus customer.

Find out what people have said about our service this year, or view our customer charter.

Visit the national Next Step website.

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What is Next Step?

• Next Step is available free to every adult in England and helps people improve their workign lives.
• Professionally qualified advisers can give individual advice to help you make the right choices about learning and work.

How can Next Step help?

The Next Step service can help you:

• Find learning and training that is right for you.
• Develop your CV.
• Improve your interview and presentation skills.
• Progress in your current job.